Yes, there is an option to add a vehicle ferry to your booking. However, it is important to note that if you are driving beyond the resort boundary, you will need a 4WD vehicle, and to register for a Great Sandy National Park driving permit, which can be acquired from the Queensland Parks and Wildlife website.

The ferry takes approximately 45 minutes, departing from River Heads (Hervey Bay), and arriving at Kingfisher Bay Resort.

Yes, we can certainly arrange both one-way and return airport transfers. Please contact our Reservations Team on 1800 372 737 to make arrangements. Please note that costs apply.

Kingfisher Bay Resort is a family-friendly resort offering accommodation to suit 2 to 16 people, from interconnecting hotel rooms, 2 and 3-bedroom villas, as well as a suite of holidays houses.

We have a secure car park available at our Mainland Reception in River Heads. Please arrange this at the time of your booking as space can be limited during peak periods. Additional costs per night will apply.

Kingfisher Bay Resort is within the safety of a dingo fence. K'gari (Fraser Island) is a unique landscape and is home to a diverse range of wildlife and marine life. We recommend being 'Dingo Safe', exercising caution when exploring resort grounds, the island and when swimming in the lakes and the bay.

Please familiarise yourself with the following dingo safety information before your visit to K'gari: Be dingo-safe! on K'gari (Fraser Island)

Yes, resort hotel rooms (not including villas), and resort facilities are wheelchair accessible, as is the ferry service to the resort. We highly recommend advising our reservations team on 1800 372 737 of your requirements prior to booking to ensure that you are allocated a room that suits your needs. Please also be aware that accessing the iconic destinations across the island can be difficult (as it is a sand island with no paved roads, paths, or access tracks or ramps). Queensland Parks & Wildlife Services are responsible for all services on the island outside of our resort grounds. Please check with our team before booking any tours or cruises and we can make recommendations for your individual situation.

There is a Ranger Desk at the resort with more information about all available tours. Guests can book their tours here; however, since space is limited we recommend pre-booking online or calling our Reservations Team on 1800 372 737.

Bookings for dinner can be made at the Kingfisher Bay Resort reception, however, we recommend pre-booking online or calling our Reservations Team on 1800 372 737.

It depends on the package you have booked. Be sure to review all info carefully when you book to avoid any surprises. Our Reservations Team will relay and terms and conditions at time of booking. If you have booked with a third party (i.e travel agent) please contact them in the case of a refund or cancellation request.

A hat, swimmers, sunglasses, camera, water and closed-toe, sturdy walking shoes are recommended. Between May and September, remember to pack warmer layers, especially for sunrise and sunset when it can be quite cool.

There is a Village Store within the grounds of Kingfisher Bay Resort catering to many needs. Grab a bottle of wine to share with your friends, choose a new swimsuit, or pick up the perfect souvenir. There's also a range of grocery items, snacks, books and kids' toys, not to mention ice and fuel for adventures across the sand tracks.

If you have specific food allergies or special dietary requirement, be sure to let our Reservations Team know at the time of booking. Also, please let your host know when arriving at your chosen restaurant and we will ensure you are taken care of.